Accessibility

Here’s the revised Accessibility Page with your recommendations fully integrated, including clearer disclaimers, compliance refinements, and actionable transparency:

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At Nappedia Inc., a subsidiary of RedFin Media Network, Inc., we believe accessibility is a journey, not a destination. We’re committed to building a platform that empowers all users to learn, contribute, and thrive. Below, we detail our progress, features, and ongoing efforts to meet WCAG 2.1 AA standards while acknowledging areas where we’re still growing.  

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Our Accessibility Commitment  

We strive to meet and exceed accessibility standards through:  

1. Inclusive Design: Accessibility is embedded in every product lifecycle phase.  

2. Continuous Testing: Quarterly audits with Deque axe and Siteimprove, plus real-user testing with disability advocacy partners.  

3. Transparency: Publicly sharing our progress, gaps, and roadmap.  

4. Collaboration: Working with users to identify and resolve barriers.  

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Note: While we enforce accessibility standards for core content, some third-party elements (e.g., ads, embedded media) may not fully comply. [Report issues here](#feedback).  

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Accessibility Standards & Progress  

Nappedia aims to meet WCAG 2.1 AA and adheres to:  

- Section 508 (U.S.)  

- AODA (Canada)  

- EAA (EU)  

- EN 301 549  

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Current Status (January 2025):  

- 92% of core pages conform to WCAG 2.1 AA.  

- 85% of images include descriptive alt text (user-generated content in progress).  

- View our VPAT® 2.4 ([Download PDF](https://nappedia.com/vpat)) or [accessibility audit report](https://nappedia.com/accessibility-audits).  

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Key Accessibility Features  

#1. Customizable Experience  

- Display Tools: Adjust font size, contrast, and spacing via our Accessibility Toolbar (top-right corner).  

- Keyboard Navigation: Full site access using `Tab`, `Arrow Keys`, and `Skip to Content` (Ctrl+Alt+S).  

- Screen Readers: Optimized for JAWS, NVDA, and VoiceOver. Dynamic content (e.g., live edits) uses ARIA live regions for announcements.  

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#2. Media & Content  

- Alt Text: Required for all staff-uploaded images. User-generated content is moderated for compliance.  

- Captions/Transcripts: Available for 100% of Nappedia-produced videos. Third-party media may vary; [request alternatives](mailto:accessibility@nappedia.com).  

- Audio Descriptions: Enabled by default for visual-heavy tutorials.  

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#3. Forms & Tools  

- Error Prevention: Clear labels, suggestions for invalid inputs, and confirmation steps for critical actions (e.g., deletions).  

- Voice Commands: Dictate searches or edits in supported browsers.  

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User-Generated Content (UGC)  

We encourage community contributions but enforce accessibility standards:  

- Image Uploads: Alt text is mandatory. Unlabeled images are flagged for revision.  

- Article Structure: Headings, lists, and tables are auto-checked for semantic correctness.  

- Moderation: Our team reviews reported UGC within 24 hours.  

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Feedback & Support  

Help us improve! Report issues, request accommodations, or suggest enhancements:  

- Email: [accessibility@nappedia.com](mailto:accessibility@nappedia.com)  

- Phone: +1 (800) 555-0199 (Mon-Fri, 9 AM – 7 PM ET)  

- Feedback Form: [Submit Anonymously](https://nappedia.com/accessibility-feedback)  

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Response Time: 48 hours (or next business day for urgent requests).  

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Areas We’re Improving  

Known Gaps (October 2023):  

- Third-Party Ads: 15% lack alt text or keyboard navigation. We’re working with partners to resolve this by Q2 2024.  

- Mobile App: Gesture conflicts reported in iOS VoiceOver. Temporary workaround: enable “Button Mode” in settings.  

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2024 Roadmap Highlights:  

- Q1: AI alt-text generator for user-uploaded images.  

- Q2: Sign language integration for 500+ high-traffic articles.  

- Q3: Community Accessibility Ambassador program.  

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Legal Compliance  

Nappedia Inc. and RedFin Media Network, Inc. comply with global accessibility laws, including the ADA, AODA, and EAA.  

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Third-Party Content: While we require partners to meet accessibility standards, some legacy content may fall short. We provide alternative access upon request (e.g., transcripts, text-only versions).  

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Together, we’re building a more accessible encyclopedia.  

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Last Updated: January 2025 | Next Audit: May 2025  

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© 2025 Nappedia Inc., a subsidiary of RedFin Media Network, Inc. All rights reserved.  

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This page meets WCAG 2.1 AA standards to the best of our current capabilities. Automated testing tools like WAVE and axe DevTools were used alongside manual screen reader and keyboard testing. Gaps may still exist—[help us improve](#feedback).  

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Need Immediate Assistance?  

Visit our [24/7 Accessibility Support Hub](https://support.nappedia.com/accessibility) for guides on:  

- Configuring your device/browser.  

- Using Nappedia with assistive tech.  

- Understanding accessibility laws.